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Why Stahlcar?

Posted by on February 14, 2016 . 1 Comments.

With the online shopping now accounting for a huge amount of worldwide sales and the world of vehicle diagnostic tools so large, you may ask why you should buy from us? What we are seeing with many forms of electrical units coming out of China, is a major cloning/illegal copy issue. Almost anything can be copied by cheap factories in China these days. This can be fine with some items but when it comes to tool that you may be using on your or your customers car, then it's not really a gamble you would want to take. We make sure that all the units we sell are absolutely genuine. There are thousands of illegal Foxwell and Autel units on the market alone. We ensure we source directly from the factory. The last thing you want to do after having thought you have scored a bargain off a foreign shopping site is find that you have a non genuine unit with no backup or support. This leads us onto other points as to what makes us stand out above the rest:

1 year warranty on all our products
If you buy a scanner off us, a 1 year warranty applies to all our scanners, this only covers hardware failure. All you have to do is send it back and we will send out a replacement, free of charge.

Aftersales service
Any problems or queries we will always be ready to help. We stand by our products and want to ensure you get the full use of your scanner.
Easy payment system. You can pay with PayPal, Credit Card or bank transfer. Our credit card payments are processed through PayPal so we can ensure a safe process.

Local Support
The trouble with buying some things online especially from China is if things break or go wrong(which they do) then you have to pay huge shipping costs to send the item back. there is then every chance that the item will be lost. With Stahlcar we are a local company offering return local addresses for both out New Zealand and Australian customers. English is also our first language so we can understand problems and issues.

Downunder Diagnostic knowledge
We spend a lot of time researching what diagnostic systems are used by what cars on NZ/Aus roads. This ensures that we have the right tool for your car and no money is wasted.

We will find the the right scanner for you!
Worried that it all is looking a bit daunting now? Don't panic, it may seem a lot of infomation to take it but we are here to help. It's surprisingly easy and once you are underway, you will be saving yourself a lot of money. We want to ensure you have the right scanner for your car and needs. You can read our gudie here. If you are still unsure as to what scanner you need then please contact us and we can suggest a scanner for you. Buy with confidence and peace of mind knowing you will be getting the best product and the best service


So in summary if you look hard enough you might be able to find genuine scan tools out there which may be cheaper than our prices. But what isn't factorerd into that price is the local support and knowledge. Most scan tools are an investment so you need to be sure that if failures do happen then everything will be taken care off easily. That's what makes us what we are!


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