Shipping Rates:
Tracked
New Zealand: $8.99 Tracked Courier (NZ Post)
Australia: $30NZD
Asia Pacific: $55NZD
includes: Japan, Cook Islands, Samoa, Tonga, Vanuatu
Asia Pacific II: $95NZD
includes: Fiji
North America, Europe and U.K: $65NZD
includes: Austria, Belgium, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Switzerland, UK and United States of America
Rest of the World: $95NZD
includes: all other countries not mentioned above
Shipping Questions:
How long does shipping take?
Shipping may occasionally take longer than expected due to the time of year(Christmas, New Years etc) and local postal services, this is outside out control.
| New Zealand | NZ Post Courier |
| Nationwide N.Z | 1-2 Business Days |
| International | Airmail Tracked Shipping |
| Australia | 2-6 Days |
| Rest of World | 5-15 Business Days |
How long does it take to process my order?
Most items will take 1-3 business days for processing.
Items which are in stock and ready to go will show 'In Stock'
Items which will take a little longer will show: '2-3 Weeks'
Can I track my order?
Yes - all orders are shipped via tracked shipping. An email will be sent with the tracking details, please check your junk folder if you did not receive one.
Can I pickup my order?
Unfortunately we can't arrange pickups at this stage.
Where are our products sent from?
Our products are sent from our warehouse in Auckland. If we are out of stock we can arrange to have the item sent directly to you from our supplier to save time.
What if my item doesn't arrive?
Rest assured, your payments are guaranteed by the Stripe payment system and all items are insured. Just contact us and we will deal with it for you. Sometimes shipping may take longer than indicated. This is outside our control.
Extra Notes:
- If your order contains a number of items, sometimes these may be shipped separately. You will receive an email when part of your order has shipped and when full shipment has been completed.
- If your country isn't on the list and want to double check the prices, you can contact us.